Generating rules from data mining for collaboration moderator services

A Moderator is a knowledge based system that supports collaborative working by raising awareness of the priorities and requirements of other team members. However, the amount of advice a Moderator can provide is limited by the knowledge it contains on team members. The use of data mining techniques can contribute towards automating the process of knowledge acquisition for a Moderator and enable hidden data patterns and relationships to be discovered to facilitate the moderation process. A novel approach is presented, consisting of a knowledge discovery framework which provides a semi-automatic methodology to generate rules by inserting relationships discovered as a result of data mining into a generic template. To demonstrate the knowledge discovery framework methodology an application case is described. The application case acquires knowledge for a Moderator to make project partners aware of how to best formulate a proposal for a European research project by data mining summaries of successful past projects. Findings from the application case are presented

An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization

The motivation behind this research work is explained first within the context of a European Union funded project called “SYNERGY”. A business scenario of a small virtual organization is presented to discuss what happens if exception events occur within the life cycle of a business scenario, and how they could be resolved to enable the business to operate successfully. To investigate these aspects, the paper briefly explores the role of events within the context of “Collaboration Moderator Services” which aim to increase awareness between collaborative partners during the workflow of a business scenario and then suggests a possible remedy through the use of a rule-based system. A description of a methodology adopted for creation and capture of knowledge needed to resolve the exception events, transform the captured knowledge into rule-sets and implement them in a commercial rule-based system – “XpertRule” is given. Screen shots of this implementation are provided in the paper. Based on this implementation, the paper then concludes with a discussion

A review of approaches to supply chain communications: from manufacturing to construction

With the increasing importance of computer-based communication technologies, communication networks are becoming crucial in supply chain management. Given the objectives of the supply chain: to have the right products in the right quantities, at the right place, at the right moment and at minimal cost, supply chain management is situated at the intersection of different professional sectors. This is particularly the case in construction, since building needs for its fabrication the incorporation of a number of industrial products. This paper provides a review of the main approaches to supply chain communications as used mainly in manufacturing industries. The paper analyses the extent to which these have been applied to construction. It also reviews the on-going developments and research activities in this domain

Prioritising tendering activities for small to medium-sized enterprises (SMEs)

The tendering process involves high costs, in terms of time and effort and therefore it is not desirable or sustainable to tender for projects unless the chances of winning are good. Small to medium sized companies do not have enough human resources to enable staff to be dedicated to the job of tending and monitoring market opportunities, and hence company officials have to fit in this job around their usual duties. This paper proposes a knowledge discovery and mining approach to assist the tender offer selection process. Knowledge discovery and mining assures identification and matching of the areas of interest and other criteria of selection of the tender offers, while multi–criteria decision making supports the consideration of other relevant factors for selection

A framework for collaboration moderator services to support knowledge based collaboration

Knowledge sharing is a major challenge for collaborative networks and is essential to improve the productivity and quality of decisions taken by both collaborative networks and their member organisations. A critical aspect of effective knowledge sharing within virtual organizations (VOs) is the identification of the most appropriate knowledge for reuse or exploitation in a particular context, as this requires efficient tools and mechanisms for its identification, sharing or transfer. Additionally, partners need to be aware of when knowledge needs to be shared, the implications of doing so and when their decisions are likely to affect other partners within the collaboration. Therefore, tools and methods are needed for identification, acquisition, maintenance and evolution of knowledge and to support effective knowledge sharing which includes awareness of possible consequences of actions and increased awareness of other partner’s needs during the collaboration. The Collaboration Moderator Services (CMS) are designed to address these issues relating to knowledge based collaboration by providing a set of functionalities to raise users’ awareness of opportunities, problem areas and lessons learnt from and during collaborations. This paper presents the system architecture and specifications of the CMS within the context of the SYNERGY system, whose purpose is to offer interoperable service utilities to help enterprises plan, setup and run complex knowledge collaborations. The CMS are designed to support both individual organizations and collaborations as a whole throughout the VO lifecycle and the different functionalities provided by CMS to achieve this are discussed in this paper

Information exchanges in a cross-disciplinary supply chain: formal strategy and application

A supply chain is often considered as a network of facilities and distribution options provided by industrial companies. Many industrial organisations encounter interoperability problems amongst their software systems, particularly when the organisations belong to different industrial sectors, such as manufacturing and construction. Incompatibility amongst syntax and semantics of the languages used is the most common cause of this problem. The Process Specification Language (PSL), now ISO 18629 standard, has the potential to overcome some of these difficulties by acting as a neutral communication language. The aim of this paper is to propose a formal strategy facilitating those exchanges